Why is network solutions so expensive

The opinions expressed are my own and stand by my recommendations. Please read my disclaimer for more info. Network Solutions is one of the oldest consumer Internet companies still operating. They are most well-known as a domain registrar, though they offer a full suite of business Internet solutions.

In fact, from to , they were the only company authorized to register domains. Network Solutions is not my primary domain registrar which is Namecheap. First, Network Solutions is primarily a domain registrar. They do provide some hosting services, but they mostly push people to their sister brand Web. One of the unique features of Network Solutions is they allow you to register for some domains for up to years!

They also offer discounts to their pricing when you register or renew a domain name for multiple years. Network Solutions can legitimately claim to be decades older than many of its competitors. Your domain aka your address online is the absolute core of your business. All your digital marketing efforts rely on your domain existing. Unlike many Internet companies , Network Solutions ticks that box. Customer ratings shift towards the extremes when most customers get along just fine or with mild frustration.

And only the company itself truly knows its internal culture. Instead, I look for indicators of whether a company treats customer service as an investment, a cost or as a sales opportunity. When you buy through our links, we may earn a commission. Network Solutions Review.

Reviewed by: Candace Morehouse. Review Updated: Jul 01, Review Updated: July 01, Network Solutions used to be an excellent one-stop web service provider. Unfortunately things don't do well after Web. Read on to learn our findings. Go to Network Solutions. Why GreenGeeks? Free Site Migration? Connect: Website Twitter Facebook. Our opinions are based on real experience and actual server data.

Please read our review policy page to understand how our host rating system works. Article Categories: Blogging Tips. WebRevenue Sdn Bhd W. Earning Disclosure. Privacy Policy. Terms of Service. Their interface is dead-simple and easy to use. For hosting, we recommend either BlueHost or HostGator as long as you only need shared hosting. They normally work with resellers or other large organizations. Thank you, Tevya! I will have a look into them. I have heard of BlueHost, the others are new to me.

Network Solutions is a trap. Customer service is trained to frustrate you into using paid support. Customer support answers phone while yawning, and depending on how lazy the person feels, may or may not require security verification. Once through an exhausting array of tedious questions, customer support cannot help you. Class Action Lawsuit against Network Solutions!

I have never had so many issue with one company that Network Solutions. I was trying to move my E-mail from another company to be hosted by Network Solutions and I have been on the phone constantly trying to get things worked out but spent 6 hours going around and around.

I have been on the phone now for over an hour just trying to cancel my E-mail and active sync this business needs help. Our company has a monthly autobill for Exchange hosting with Network Solutions. Upon receiving a past due notice we called had them run a credit card for the difference. The next night they turned the service off. A supervisor was supposed to call us to assist, which has not happened. In meantime our entire company is down and Network Solutions could care less.

So I designed a new site for a client and during the process I came to realized how terrible Network Solutions really is. At first I was having terrible FTP speeds, but thought it might be my connection. Well after the site was launched, the server was extremely slow. I have used this same template before, so I knew that it was not the template. I called tech support and they tried to blame it on MySql and Joomla, but at the end of the call they tried to upgrade us to our own server.

After running some tests from Google webmaster tools and pingdom. On the Network Solutions server the site our index would take 3.

When I moved the exact site to Blue Host exact same, just zipped and unzipped the index loaded in. I knew something was up with Network Solutions but after this I know for a fact they have extremely slow servers. But the customer service was very rude and their prices were out of control.

I found your website while Googling to try to cancel an NS service that they duped me into signing up for. No luck. In general the entire NS experience is like being on a used car lot, or an oriental rug store…just constant bombardment with attempts to sell me more crap.

When I DO buy something I have to click through multiple screens refusing all their wonderful offers for even more services. What a terrible experience. I lived with it. It took them 2 months to admit responsibility, and get any joy out of them after numerous phone calls and emails. They told me they are not responsible for what is put on their servers even though i have all bills and receipts of my costs and a long running customer of theirs.

They offered me 12 months free hosting. Now who in the right mind would host websites with these idiots. They destroyed all my businesses. I am in the process of legal action right now, and the best bit is — i have been told there are a lot of people this has happened to. I have received the following emails:. From Karla K. In order to remove the lock we must first validate you as the rightful contact on the account.

The signature on your ID should match the signature on the request. I have never had this happen. The upsells and the scheming to get you to buy stuff you dont need or want is constant. I feel like they are trying to mug me at ever single stage and I do know what I am doing I have about 40 domains registered with various other companies. This is by far the worst though there are other bad ones there too. They already put unauthorized charges on my card. Not looking forward to this after reading this article.

Too many bad experiences with them. My advice. If you ever find any unauthorized charges from them, do not give them your credit card number in order for them to reverse the charge.

They say they need it to void the charge. Not true! Just call your card CS and let them deal with them. Dealing with them is like going to the doctor for a sore throat and ending up with a rectal exam. I have a domain name that I no longer use. And i will not have any use for it in the future. They charge from my Paypal account not directly from credit card , so what happens if I just disable the billing from the company completely? Or do they have some backup strategy to steal from me? Any help would be appreciated.

Cheers, Janne. I believe that if you cancel the subscription in PayPal, they have no recourse. However, some shady companies have been known to try and send it to collections or at least hit your credit report with it. I am so not technical at this, but this is what they tell me any thoughts on this?

Tevya, thanks so much. Asked them to cancel it over 15 times over the past year and they have refunded us THEN charged us yet again for it. They do not reply to your emails either properly and the phone calls are pointless since you usually have to wait several hours or get caught up loops. We want off of them so bad but are concerned we will not be able to transfer our domain. This is a huge problem. Managed to painfully move my domain name to Namecheap last year, but I still have my email addresses with NS and I have not been able to figure out how to move them without downtime!

They are holding my email hostage; I have been using these email addresses for years and it is my main email address. Any suggestions? Can I pay a professional to help me with this? Network Solutions is a Mickey Mouse Operation. Years ago they lost their monopoly rights and a flood of low priced competitors entered the market.

The main reason is price. Network Solutions continues to make good money on renewals for all the domain names already registered to them transferring to a new registrar is a pain , but few new customers come their way.